BJ's Tire Center - Newburgh, New York

Gillian Chacon

I ordered my tires online and made an appointment for the availability times. Eight hours later someone called to say my appointment has to be canceled and there is no availability until 6 days later. I called customer service and the only option was to refund my card which I might not see my $850 until 5 business day.

Monica Arroyo

Horrible experience so far, we ordered 4 tires and paid for them set up our appt. I go in to get my tires replaced and they lied and told me they never received them. After much effort on our part calling customer service (because this location does not answer their phones) we found out the tires arrived but they gave them to someone else. It has been over 2 weeks since we originally ordered our tires and I am still waiting on the “new tires” to arrive. No luck with communication and getting in contact with someone to find out the status of our tires.

NEVER AGAIN!!

Rob Jones

Easy online ordering and appointment process. Good ptice for four new tires and installation . In and out on time. No upsellinv overselling, i'll be back witn the next car!

Shane Puchalski

9/23/23
I recently had the pleasure of visiting BJ's Tire Center and I must say, the service provided exceeded my expectations. From the moment I walked in, their professionalism and dedication to customer satisfaction were evident.

Overall, my experience at BJ's Tire Center was exceptional, thanks to the outstanding service provided. Their dedication, knowledge, and commitment to customer satisfaction were truly above and beyond. I highly recommend visiting BJ's Tire Center for all your tire needs. You won't be disappointed!

John Mckee

I ordered 4 tires on promo 2 weeks ago. I called in for my appointment today and confirmed they didn't get my tires and now I have to get a refund and reschedule my appointment and shop again for 4 different tires that were more expensive than the ones I ordered initially.

Update. I was able to get my tire repair although it took an extra effort on my part. in the end I was given a good deal and priority service following my initial experience.

Lee Yang

I am very satisfied with my new tires installation. They seems to know what are really quality customer services .

Steve320 T

Fantastic Service, Great prices. I got Michelin Pilot Sport All Seasons installed in my Mustang and I couldn't be happier. Roy G. Was excellent in explaining my free RoadHazard and pro-rated Warrantees. Plus size get free tire balancing and rotations! Install was quick and easy and everything was great! I'll be sending anyone I know there for tires. Thanks Roy G!

Ayde Celi

Worst costumer service, the people that work in that place is rude and unprofessional.